Previous ed.: London: Paul Chapman, 2006.

Includes bibliographical references (p. 253-258) and index.

Introduction: "I never thought I'd become a teacher" -- The dynamics of classroom behaviour -- New class, New Year: the establishment phase of behaviour management -- The language of behaviour management -- Effective teaching: fundamental understandings and skills -- Management beyond the classroom: behaviour consequences -- Challenging children and children with emotional and behavioural difficulties -- Managing anger in ourselves and others -- When things get difficult: hard class, hard times.