Your search returned 9 results.

Results
	1.	Image from Google Jackets	Delivering customer service: How to win a compatitive edge through managing customer relationship successfully / Sheila Payne. by Payne, Sheila Series: Grolier Business Library. General Reference. Edition: Deluxe ed. Material type: Text; Literary form: Not fiction Publication details: Hong Kong: Grolier international , c 1997 Availability: Items available for reference: Library: Not for loan (1)Call number: HF5415.5 P29 1997. Save to lists Add to cart (remove)
	2.	Image from Google Jackets	Customer service : building successful skills for the twenty-first century / Robert W. Lucas. by Lucas, Robert W Edition: 3rd ed. Material type: Text; Literary form: Not fiction Publication details: Boston : McGraw-Hill, c2009 Availability: Items available for loan: Library (1)Call number: HF5415.5 .L83 2009. Place hold Save to lists Add to cart (remove)
	3.	Image from Google Jackets	Customer service training 101 / Renee Evenson. by Evenson, Renee, 1951- Edition: 2nd ed. Material type: Text; Literary form: Not fiction Publication details: New York : American Management Association, c2011 Availability: Items available for loan: Library (1)Call number: HF5415.5 .E89 2011. Place hold Save to lists Add to cart (remove)
	4.	Image from Google Jackets	The customer service solution : managing emotions, trust, and control to win your customer's business / by Sriram Dasu and Richard Chase. by Dasu, Sriram Chase, Richard B Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : McGraw-Hill, 2013 Availability: Items available for loan: Library (1)Call number: HF5415.5 .D175 2013. Place hold Save to lists Add to cart (remove)
	5.	Image from Google Jackets	Customer service : a practical approach / Elaine K. Harris by Harris, Elaine K Edition: 6th ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Edinburgh gate : Pearson, 2014 Availability: Items available for loan: Library (1)Call number: HF5415.5 .H34 2014. Place hold Save to lists Add to cart (remove)
	6.	Image from Google Jackets	The Complete Idiot's Guide to Great Customer Service / by Ron Karr and Don Blohowiak. by Karr, Ron Material type: Text; Literary form: Not fiction Publication details: New York, NY : Alpha Books, c1997 Other title: Complete idiot's guide Guide to great customer service Great customer service Availability: Items available for loan: Library (1)Call number: HF5415.5 .K37 1997. Place hold Save to lists Add to cart (remove)
	7.	Image from Google Jackets	Services marketing: integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler by Zeithaml, Valarie A Bitner, Mary Jo Gremler, Dwayne D Edition: 6th ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : McGraw Hill , 2013 Availability: Items available for loan: Library (3)Call number: HD9980.5 .Z48 2013, ... Place hold Save to lists Add to cart (remove)
	8.	Image from Google Jackets	Delivering Customer Service : A Practical Guide to Managing Successful Customer Relationships / Sheila Payne. by Payne, Sheila Edition: 2nd ed. Material type: Text; Literary form: Not fiction Publication details: Oxford : How To Books, 1999 Availability: Items available for loan: Library (1)Call number: HF5415.5 1999. Place hold Save to lists Add to cart (remove)
	9.	Image from Google Jackets	Management in a Quality Environment / David N. Griffiths. by Griffiths, David N, 1935- Material type: Text; Literary form: Not fiction Publication details: Milwaukee, WI : ASQC Quality Press, c1994 Availability: Items available for loan: Library (3)Call number: HD62.15 .G75 1994, ... Place hold Save to lists Add to cart (remove)

New Arrivals

Loading...

Contact Us

Library: Location maps

Phone: 00968 2323 7091 Email: Ask us a question

Library Hours

Sunday - Thursday 7:30AM - 8:00 PM

Friday - Saturday Closed