Learning About Organizational Behaviour. Part I Individuals in Organizations: Understanding Individual Differences; Understanding Perceptions and Attributions; Fostering Learning and Reinforcement; Motivation in the Workplace; Motivating Individuals for High Performance; Managing Individual Stress. Part II Team and Leadership: Managing Teams; Managing Interpersonal Conflict and Negotiation; Leading Effectively - Foundations; Leading Effectively - Contemporary Developments; Fostering Interpersonal Communication. Part III The Organization: Making Decisions in Organizations; Designing Organizations; Cultivating Organizational Culture; Guiding Organizational Change; Integrating Cases.

This text presents classic and emerging organizational behaviour trends and research, making the subject both accessible and meaningful for students. To make the connection between theory and practice, it includes examples, exercises and cases. To help students focus and understand the importance of organizational behaviour, the authors introduce seven managerial competencies that are essential to being an effective leader or member of an organization. These competencies are introduced early and woven throughout in special features, exercises and an interactive self-assessment tool.