The customer service solution : managing emotions, trust, and control to win your customer's business / by Sriram Dasu and Richard Chase.
Material type:
TextPublication details: New York : McGraw-Hill, 2013Description: xvi, 223 p.: illustrations ; 24 cmISBN: - 9780071809931 (alk. paper)
- HF5415.5 .D175 2013
| Item type | Current library | Call number | Copy number | Status | Barcode | |
|---|---|---|---|---|---|---|
| Books | Library First Floor | HF5415.5 .D175 2013 (Browse shelf(Opens below)) | 1 | Available | 25142 |
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| HF5415.5 .B84 2013 تسويق الخدمات / | HF5415.5.C67 2008 تسويق الخدمات/ | HF5415.5 .C87 2015 Customer relationship management / | HF5415.5 .D175 2013 The customer service solution : managing emotions, trust, and control to win your customer's business / | HF5415.5 .E89 2011 Customer service training 101 / | HF 5415. 5 H3 2009 تسويق الخدمات / | HF5415.5 .H34 2014 Customer service : a practical approach / |
Includes bibliographical references and index.
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