Analysis for improving performance : tools for diagnosing organizations and documenting workplace expertise / Richard A. Swanson.
Material type: TextSeries: A publication in the Berrett-Koehler organizational performance seriesPublication details: San Francisco : Berrett-Koehler Publishers, c2007.Edition: 2nd ed., rev. and expandedDescription: xvi, 317 p. : ill. ; 23 cmISBN:- 1576753417 (pbk.)
- 9781576753415 (pbk.)
- HF5549.5.P35 S88 2007
Item type | Current library | Call number | Copy number | Status | Barcode | |
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Books | Library First Floor | HF5549.5.P35.S88 2007 (Browse shelf(Opens below)) | 1 | Available | 9722 |
Includes bibliographical references (p. 295-303) and index.
This revised and expanded version of Analyses for Improving Performance provides the tools for doing the crucial - yet often overlooked - upfront analyses essential to the success of any performance improvement effort. Human resource development expert Richard A Swanson's step-by-step method allows program developers and managers to: asses an organizations' real business needs and the status of its supporting systems; analyze necessary worker skills, knowledge, and attitudes; specify performance requirements and evaluation standards; and, produce a viable and comprehensive performance improvement design.
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