Analysis for improving performance : tools for diagnosing organizations and documenting workplace expertise /
Swanson, Richard A., 1942-
Analysis for improving performance : tools for diagnosing organizations and documenting workplace expertise / Richard A. Swanson. - 2nd ed., rev. and expanded. - San Francisco : Berrett-Koehler Publishers, c2007. - xvi, 317 p. : ill. ; 23 cm. - A publication in the Berrett-Koehler organizational performance series .
Includes bibliographical references (p. 295-303) and index.
This revised and expanded version of Analyses for Improving Performance provides the tools for doing the crucial - yet often overlooked - upfront analyses essential to the success of any performance improvement effort. Human resource development expert Richard A Swanson's step-by-step method allows program developers and managers to: asses an organizations' real business needs and the status of its supporting systems; analyze necessary worker skills, knowledge, and attitudes; specify performance requirements and evaluation standards; and, produce a viable and comprehensive performance improvement design.
1576753417 (pbk.) 9781576753415 (pbk.)
Performance standards.
Task analysis.
HF5549.5.P35 / S88 2007
Analysis for improving performance : tools for diagnosing organizations and documenting workplace expertise / Richard A. Swanson. - 2nd ed., rev. and expanded. - San Francisco : Berrett-Koehler Publishers, c2007. - xvi, 317 p. : ill. ; 23 cm. - A publication in the Berrett-Koehler organizational performance series .
Includes bibliographical references (p. 295-303) and index.
This revised and expanded version of Analyses for Improving Performance provides the tools for doing the crucial - yet often overlooked - upfront analyses essential to the success of any performance improvement effort. Human resource development expert Richard A Swanson's step-by-step method allows program developers and managers to: asses an organizations' real business needs and the status of its supporting systems; analyze necessary worker skills, knowledge, and attitudes; specify performance requirements and evaluation standards; and, produce a viable and comprehensive performance improvement design.
1576753417 (pbk.) 9781576753415 (pbk.)
Performance standards.
Task analysis.
HF5549.5.P35 / S88 2007