First line management : a practical approach / Diana Bedward ... [et al.].

Contributor(s):

Bedward, Diana

Material type: Text

TextPublication details: Oxford ; Boston : Butterworth-Heinemann, 1997.Description: 401 p. : ill. ; 25 cmISBN:

0750627999

Subject(s):

LOC classification:

HF5549.12 .F57 1997

Contents:

Manager's responsibilities; organization's and the manager's role; services and products; customer relationships; interpersonal communication; employee recruitment and development; budgets and accounts; handling information.

Summary: A text for students and managers studying for management qualifications that is aimed at the lynchpin role of the first-line manager. It focuses on a wide range of topics including: managing services and products; recruitment, training and development; and budgets and accounts

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Holdings
Item type	Current library	Call number	Copy number	Status	Barcode
Books	Library First Floor	HF5549.12.F57 1997 (Browse shelf(Opens below))	1	Available	627

Includes bibliographical references and index.

A text for students and managers studying for management qualifications that is aimed at the lynchpin role of the first-line manager. It focuses on a wide range of topics including: managing services and products; recruitment, training and development; and budgets and accounts

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First line management : a practical approach / Diana Bedward ... [et al.].

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