Includes bibliographical references and index.

Part 1 The World of Organizational BehaviorChp 1 Organizational Behavior: Developing People-Centered Organizations and Skills Learning Module A Ethics and Organizational BehaviorChp 2 Managing Diversity: Releasing Every Employee's PotentialChp 3 Organizational Culture, Socialization, and MentoringChp 4 International OB: Managing across culturesPart 2 Individual Behavior in OrganizationsChp 5 Individual Differences: Self-Concept, Personality, and EmotionsChp 6 Values, Attitudes, Abilities, and Job SatisfactionChp 7 Social Perception and AttributionsChpt 8 Motivation Through Needs, Job Design, and Intrinsic RewardsChp 9 Motivation Through Equity, Expectancy, and Goal SettingChp 10 Improving Job Performance with Feedback, Extrinsic Rewards, and Positive Reinforcement Module B Performance AppraisalPart 3 Group and Social ProcessesChp 11 Individual and Group Decision-MakingChp 12 Group DynamicsChp 13 Teams and Teamwork for the 21st centuryChp 14 Managing Conflict and NegotiationPart 4 Organizational ProcessesChp 15 Organizational Communication in the Internet AgeChp 16 Influence Tactics, Empowerment, and PoliticsChp 17 LeadershipChp 18 Creating Effective OrganizationsChpt 19:Managing Change and Stress

Kreitner and Kinicki's Organizational Behavior, 6th Edition, continues its tradition of being up-to-date, relevant and user-driven. Kreitner and Kinicki's approach to organizational behavior is based on the authors' belief that reading a comprehensive textbook is hard work, but that the process should be interesting (and sometimes fun). Thus, they consistently attempt to find a way to make complex ideas understandable through explanations, contemporary examples, and/or learning exercises. The cover again depicts the well known visual brand of Wolves. This remains a central theme because Kreitner and Kinicki see wolves as an instructive and inspiring metaphor for modern Organizational Behavior. Wolves are dedicated team players, great communicators, and adaptable. These are key success attributes in today's workplace.

System requirements for accompanying student resource CD-ROM: IBM PC or 100% compatible with a Pentium /90 MHz processor, Microsoft Windows 98/2000/XP, Internet Explorer 5.5 as default browser, Microsoft Office or equivalent.