Includes bibliographical references.

ORGANIZATIONAL BEHAVIOR: AN INTRODUCTION 1. The Field of Organizational Behavior Appendix A: The Methods of Studying Behavior in Organizations II. BASIC HUMAN PROCESSES 2. Perception and Learning: Understanding and Adapting to the Work Environment 3. Individual Differences: Personality and Abilities III. THE INDIVIDUAL IN THE ORGANIZATION 4. Motivation in Organizations 5. Work-Related Attitudes: Feelings About Jobs, Organizations, and People 6. Managing Your Own Behavior: Careers and Stress IV. GROUP PROCESSES 7. Group Dynamics and Teamwork 8. Communication in Organizations 9. Decision Making in Organizations 10. Working With and Against Others: Prosocial and Deviant Behaviors in Organizations V. INFLUENCING OTHERS 11. Influence, Power, and Politics in Organizations 12. Leading and Coaching Others 13. Culture, Creativity, and Innovation VI. ORGANIZATIONAL PROCESSES 14. Organizational Structure and Design 15. Technology in Organizations 16. Strategic Management of Organizational Change

This book provides future managers with basic information about people and their behavior within the context of a business environment. It includes such issues as how to motivate people, how to give them feedback on their performance, how to influence them, and how to help them cope with stress. By examining the factors that contribute to an ever-changing business world, it will teach tomorrow's managers to develop, train, and motivate high-performance employees in a world of constant change. *New, expanded, revised topics feature the most current and cutting-edge research topics - e.g., Employee support policies; innovative rewards systems; practical, emotional, and cognitive intelligence; procedural justice; dispositional model of job satisfaction; high-performance teams; video-mediated communication; goal-framing effects.- Provides students with up-to-date information on current trends in business *PHLIP/CW Website at www.prenhall.com/greenberg - This Website offers the most robust, content-rich Web support available. *New chapter: Culture, Creativity, and Innovation - Introduces new material on individual and group creativity and promoting innovation. *New chapter: Technology in Organizations-Brings together material on technology. - Exposes students to different cultures, allowing them to see how culture affects business strategy.