The Art of Giving and Receiving Feedback / Shirley Poertner and Karen Massetti Miller.
Material type: TextSeries: AMI how-to seriesPublication details: West Des Moines, Iowa : American Media Pub., c1996.Description: 100 p. : ill. ; 26 cmISBN:- 1884926533
- HD30.3 .P63 1996
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Feedback is an important person-to-person co mmunication skill. This guide shows how to assert goal-orien ted, re-directive feedback, how to handle difficult feedback situations, and how to receive and accept both good and bad feedback. '
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