The Art of Giving and Receiving Feedback /

Poertner, Shirley.

The Art of Giving and Receiving Feedback / Shirley Poertner and Karen Massetti Miller. - West Des Moines, Iowa : American Media Pub., c1996. - 100 p. : ill. ; 26 cm. - AMI how-to series .

Feedback is an important person-to-person co mmunication skill. This guide shows how to assert goal-orien ted, re-directive feedback, how to handle difficult feedback situations, and how to receive and accept both good and bad feedback. '

1884926533


Communication in organizations.
Interpersonal communication.
Personnel management.

HD30.3 / .P63 1996
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