Includes bibliographical references and index.

*Introduction *Natural and Social Science *PART 1. The Individual in the Organization *Communication and Perception *Motivation *Learning *Personality *PART 2. Groups in the Organization *Group Formation *Group Structure and Process *Group Control *Group Effectiveness *PART 3. Organization Structures *Scientific Management *Bureaucracy and Roles *Classical Management Theory *Contingency Approach *PART 4. Organizational Change and Development *Organizational Change *Organizational Development *Corporate Culture *Technology as a Trigger of Change *PART 5. Management in the Organization *Leadership and Management Style *Managing Conflict *Organizational Power and Politics *Management Control

Introduces readers to the fundamental behaviour and cultural issues essential to the success of any enterprise. This edition contains an entirely new section on organizational change and development, and extensive coverage on organizational power, politics and technology.