Customer relationship management : (Record no. 18972)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00860cam a22002297i 4500 |
| 001 - CONTROL NUMBER | |
| control field | vtls000120966 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | VRT |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20250102224433.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 170907s2017 nyu 000 0 eng |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9781138919525 (pbk) |
| 039 #9 - LEVEL OF BIBLIOGRAPHIC CONTROL AND CODING DETAIL [OBSOLETE] | |
| Level of rules in bibliographic description | 201803191359 |
| Level of effort used to assign nonsubject heading access points | aalzain |
| Level of effort used to assign subject headings | 201709071027 |
| Level of effort used to assign classification | akushoob |
| -- | 201709070925 |
| -- | akushoob |
| 050 ## - LIBRARY OF CONGRESS CALL NUMBER | |
| Classification number | HF5415.55 |
| Item number | .G35 2017 |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Galka, Robert J., |
| Relator term | author. |
| 9 (RLIN) | 41556 |
| 245 10 - TITLE STATEMENT | |
| Title | Customer relationship management : |
| Remainder of title | the foundation of contemporary marketing strategy / |
| Statement of responsibility, etc. | Roger J. Baran & Robert J. Galka. |
| 250 ## - EDITION STATEMENT | |
| Edition statement | 2nd ed. |
| 264 #1 - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE | |
| Place of production, publication, distribution, manufacture | New York : |
| Name of producer, publisher, distributor, manufacturer | Routledge, Taylor & Francis Group, |
| Date of production, publication, distribution, manufacture, or copyright notice | 2017. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | vi, 449 pages ; |
| Dimensions | 26 cm |
| 500 ## - GENERAL NOTE | |
| General note | Revised edition of CRM, 2013. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Customer relations |
| General subdivision | Management. |
| 9 (RLIN) | 28653 |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Baran, Roger J. |
| Fuller form of name | (Roger Joseph), |
| Dates associated with a name | 1945- |
| Relator term | author. |
| 9 (RLIN) | 41557 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Library of Congress Classification |
| Suppress in OPAC | No |
| Koha item type | Course Reserves |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Home library | Current library | Shelving location | Date acquired | Cost, normal purchase price | Total checkouts | Full call number | Barcode | Date last seen | Copy number | Cost, replacement price | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Library of Congress Classification | Library | Library | First Floor | 21/12/2024 | 28.38 | HF5415.55 .G35 2017 | 31161 | 21/12/2024 | 1 | 56.76 | 21/12/2024 | Course Reserves | |||||
| Library of Congress Classification | Library | Library | First Floor | 21/12/2024 | 28.38 | HF5415.55 .G35 2017 | 31162 | 21/12/2024 | 2 | 56.76 | 21/12/2024 | Course Reserves | |||||
| Library of Congress Classification | Library | Library | First Floor | 21/12/2024 | 28.38 | HF5415.55 .G35 2017 | 31163 | 21/12/2024 | 3 | 56.76 | 21/12/2024 | Course Reserves | |||||
| Library of Congress Classification | Library | Library | First Floor | 21/12/2024 | 28.38 | HF5415.55 .G35 2017 | 31164 | 21/12/2024 | 4 | 56.76 | 21/12/2024 | Course Reserves | |||||
| Library of Congress Classification | Library | Library | First Floor | 21/12/2024 | 28.38 | HF5415.55 .G35 2017 | 31165 | 21/12/2024 | 5 | 56.76 | 21/12/2024 | Course Reserves | |||||
| Library of Congress Classification | Library | Library | First Floor | 21/12/2024 | 28.38 | HF5415.55 .G35 2017 | 31166 | 21/12/2024 | 6 | 56.76 | 21/12/2024 | Course Reserves | |||||
| Library of Congress Classification | Library | Library | First Floor | 21/12/2024 | 28.38 | HF5415.55 .G35 2017 | 31167 | 21/12/2024 | 7 | 56.76 | 21/12/2024 | Course Reserves | |||||
| Library of Congress Classification | Library | Library | First Floor | 21/12/2024 | 28.38 | HF5415.55 .G35 2017 | 31168 | 21/12/2024 | 8 | 56.76 | 21/12/2024 | Course Reserves | |||||
| Library of Congress Classification | Library | Library | First Floor | 21/12/2024 | 28.38 | HF5415.55 .G35 2017 | 31169 | 21/12/2024 | 9 | 56.76 | 21/12/2024 | Course Reserves | |||||
| Library of Congress Classification | Library | Library | First Floor | 21/12/2024 | 28.38 | HF5415.55 .G35 2017 | 31170 | 21/12/2024 | 10 | 56.76 | 21/12/2024 | Course Reserves |