Keep Them Calling! : (Record no. 13615)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 01127cam a2200253 a 4500 |
| 001 - CONTROL NUMBER | |
| control field | vtls000001969 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | VRT |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20250102223853.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 081115s1996 iau | 000 0 eng d |
| 010 ## - LIBRARY OF CONGRESS CONTROL NUMBER | |
| LC control number | 95-078189 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 1884926479 |
| 039 #9 - LEVEL OF BIBLIOGRAPHIC CONTROL AND CODING DETAIL [OBSOLETE] | |
| Level of rules in bibliographic description | 201402040056 |
| Level of effort used to assign nonsubject heading access points | VLOAD |
| Level of effort used to assign subject headings | 201004061039 |
| Level of effort used to assign classification | malmash |
| Level of effort used to assign subject headings | 200811161454 |
| Level of effort used to assign classification | venkatrajand |
| -- | 200811150845 |
| -- | musallam |
| 050 00 - LIBRARY OF CONGRESS CALL NUMBER | |
| Classification number | HF5541.T4 |
| Item number | .B37 1996 |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Barrett, Sherry L. |
| 9 (RLIN) | 31613 |
| 245 10 - TITLE STATEMENT | |
| Title | Keep Them Calling! : |
| Remainder of title | Superior Service on the Telephone / |
| Statement of responsibility, etc. | Sherry L. Barrett. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | West Des Moines, Iowa : |
| Name of publisher, distributor, etc. | American Media Publishing, |
| Date of publication, distribution, etc. | c1996. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 95 p. ; |
| Dimensions | 26 cm. |
| 440 #0 - SERIES STATEMENT/ADDED ENTRY--TITLE | |
| Title | AMI how-to series |
| 9 (RLIN) | 1377 |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc. | The telephone is sometimes the only link cus tomers have with an organisation. Barrett teaches employees polished phone delivery which will help to create trusting c ustomer relationships, whether telephone use is a big or sma ll part of their job. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Telephone etiquette. |
| 9 (RLIN) | 31614 |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Telephone in business. |
| 9 (RLIN) | 31615 |
| 856 7# - ELECTRONIC LOCATION AND ACCESS | |
| Materials specified | Table of contents |
| Uniform Resource Identifier | <a href="http://lcweb.loc.gov/catdir/toc/95-78189.html">http://lcweb.loc.gov/catdir/toc/95-78189.html</a> |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Library of Congress Classification |
| Suppress in OPAC | No |
| Koha item type | Books |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Home library | Current library | Shelving location | Date acquired | Cost, normal purchase price | Total checkouts | Full call number | Barcode | Date last seen | Copy number | Cost, replacement price | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Library of Congress Classification | Library | Library | First Floor | 21/12/2024 | 6.80 | HF5541.T4 .B37 1996 | 1016 | 21/12/2024 | 1 | 13.60 | 21/12/2024 | Books |