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008 110611|2009 cau || 00| 0 eng |
010 _a2008-049626
020 _a9781412954136 (pbk. : acidfree paper)
020 _a1412954134 (pbk. : acid-free paper)
039 9 _a202210311421
_balawaid
_c201402040211
_dVLOAD
_c201106111142
_dlaila
_y201106111140
_zlaila
050 0 0 _aHD49
_b.C73 2009
100 1 _aCrandall, William,
_d1956-
_919968
245 1 0 _aCrisis management in the new strategy landscape /
_cWilliam "Rick" Crandall, John A. Parnell, John E. Spillan.
260 _aLos Angeles :
_bSage,
_cc2009.
300 _axiv, 265 p. :
_bill. ;
_c26 cm.
504 _aIncludes bibliographical references and index.
505 0 _aA framework for crisis management -- The crisis management landscape -- Sources of organizational crises -- Strategic planning and assessing crisis vulnerability -- Forming the crisis management team and plan -- Organizational strategy and crises -- Crisis management : taking action when disaster hits -- Crisis communication -- The importance of organizational learning -- The underlying role of ethics in crisis management -- Chaos theory : an alternative paradigm in the study of organizational crises -- Emerging trends in crisis management.
650 0 _aCrisis management.
_919969
700 1 _aParnell, John A.
_q(John Alan),
_d1964-
_919970
700 1 _aSpillan, John E.
_919971
942 _2lcc
_n0
_cBK
999 _c7980
_d7980