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050			_aHD62.15 _b.B377 2004
082	0		_a658.4013 _222
100	1		_aBasu, Ron. _917951
245	1	0	_aImplementing Quality _b: A Practical Guide to Tools and Techniques
260			_aLondon : _bThomson Learning, _c2004.
300			_axxiv, 311 p. ; _c22 cm.
520			_aImplementing Quality provides readers with the basics of how to manage for consistently high quality and gives good coverage of both simple tools and advanced techniques which can be used in all businesses. Most books on managing quality focus on concepts and strategy rather than how to make it happen, but this text gives guidance on how to use these tools for different situations such as new start-up companies, stalled projects and the constant achievement of high quality in well-established quality regimes. Implementing Quality also covers Six Sigma, a measure of quality that strives for near perfection, in detail. This comprehensive, user-friendly and hands on book is a single source of reference of tools and techniques for all practitioners and students of operational excellence.
650		0	_aA preactical Guide to tools and techniques. _917952
942			_2lcc _n0 _cBK
999			_c6890 _d6890