000			02435pam a2200277 a 4500
001			vtls000000442
003			VRT
005			20250102223135.0
008			080922s2007 nyua |b 001 0 eng
020			_a9780814474181 (pbk.)
020			_a0814474187 (pbk.)
039		9	_a201402040048 _bVLOAD _c201008021241 _dmalmash _c200809241024 _dvenkatrajand _c200809241024 _dvenkatrajand _y200809221244 _zNoora
050	0	0	_aHF5549 _b.C4468 2007
100	1		_aChevalier, Roger, _d1946- _917451
245	1	2	_aA manager's guide to improving workplace performance / _cRoger Chevalier.
260			_aNew York : _bAMACOM, American Management Association, _cc2007.
300			_ax, 212 p. : _bill. ; _c24 cm.
504			_aIncludes bibliographical references (p. 201-204) and index.
505	0		_aDeveloping the team -- The manager as coach -- The manager as leader -- The manager as counselor -- Motivating your players -- Developing teamwork -- Identifying and removing barriers to performance -- Defining the performance gap -- Identifying the causes of performance problems -- A performance-assessment case study -- Selecting the best solutions -- Managing change -- Evaluating the results of performance-improvement initiatives -- The manager as change agent : a case study -- Synergy -- Using all the tools.
520			_aThis is a practical guide for managers/supervisors and HR professionals to improve employee job performance. It offers a systematic approach, including guidance on identifying performance shortfalls that need to be addressed; analyzing and weighing the causes (including factors related to information, resources, incentives, motivation, capacity to learn and do, required knowledge and skills); developing alternative solutions and selecting the best ones considering causes, costs, and organizational culture; implementing and evaluating change. The book features the well-known and respected Situational Leadership model that enables managers to tailor the amount of direction and support given to their people based on the employee's specific abilities and motivation. Considerable attention is paid to coaching and counseling. It includes examples and case studies. It also includes many graphs, application exercises, worksheets.
650		0	_aPersonnel management. _9712
650		0	_aEmployee motivation. _994
650		0	_aWork environment. _917452
650		0	_aEmployees _xCoaching. _917453
942			_2lcc _n0 _cBK
999			_c6692 _d6692