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008 080913s1996 enka |b 001 0 eng
020 _a0131495356 (pbk.)
039 9 _a201402040047
_bVLOAD
_c201002231132
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_dvenkatrajand
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_zstaff
050 4 _aHD58.7
_b.G84 1996
100 1 _aGuirdham, Maureen.
_910033
245 1 0 _aInterpersonal Skills at Work /
_cMaureen Guirdham.
250 _a2nd ed.
260 _aLondon ;
_aNew York :
_bPrentice Hall,
_c1996.
300 _axii, 610 p. :
_bill. ;
_c24 cm.
504 _aIncludes bibliographical references (p. 599-603) and index.
505 _a*Work and Interpersonal Skills *People at Work *Working through organisations *Personal Development *Understanding Others *Impression Management *Communicating *Persuading *Using Power *Working in Relationships and Groups I *Working in Relationships and Groups II *Leadership *Interaction and Planning
520 _aCovering all aspects of dealing with people face to face, this text demonstrates how basic skills can be applied to work activities and situations. It provides extensive coverage of relevant theory and research, and addresses topics such as discrimination, harassment and cultural variations.
650 0 _aPsychology, Industrial.
_92844
650 0 _aInterpersonal relations.
_910034
650 0 _aOrganizational behavior.
_9875
650 2 _aInterpersonal Relations.
_910035
942 _2lcc
_n0
_cBK
999 _c3550
_d3550