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003			VRT
005			20250102225156.0
008			080927s2005 ohua |b 001 0 eng
020			_a0324301596 (pbk.)
039		9	_a201402040049 _bVLOAD _c201006211012 _dmalmash _c200809270836 _dNoora _y200809270835 _zNoora
050	0	0	_aHD62.15 _b.D4 2005
100	1		_aEvans, James R. _q(James Robert), _d1950- _910492
245	1	0	_aTotal quality : _bmanagement, organization and strategy / _cJames R. Evans.
250			_a4th ed.
260			_aMason, Oio : _bThomson/South-Western, _cc2005.
300			_axii, 467 p. : _bill. ; _c24 cm.
504			_aIncludes bibliographical references (p. 451-456) and index.
520			_aDo you know how to deliver Total Quality on the job? TOTAL QUALITY: MANAGEMENT, ORGANIZATION, AND STRATEGY not only presents the basic principles and tools associated with Total Quality, it presents them using illustrations and case studies drawn from real life scenarios. Inside, you'll read about Total Quality as it relates to privately held companies, service industry businesses, major corporations, and overseas organizations, all from the management perspective.
650		0	_aTotal quality management. _91154
942			_2lcc _n0 _cBK
999			_c26046 _d26046