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008			090708 | 000 0 eng d
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050			_aHD9980.5 _b.P753 2000
245	1		_aCustomer Care I / _cPriceWaterHouseCoopers
260			_aNew Delhi. : _bTata McGraw-Hill Publishing Company Limited, _cc2000.
300			_a145 p.: _bill.; _c25 cm.
440			_aTata McGraw-Hill Lifetime Learning; _93295
650		0	_aCustomer Service _xTraining Guide for Customer Service Staff _950324
650		0	_aCustomer services -- Management _950325
650		0	_aCustomer services -- Marketing _950326
942			_2lcc _n0 _cBK
999			_c24015 _d24015