000 00812pam a2200229 a 4500
001 vtls000112503
003 VRT
005 20250102222612.0
008 141015s1997 enka b 001 0 eng
020 _a1857390393 (alk. paper)
039 9 _a201410151432
_bakushoob
_y201410151316
_zakushoob
050 0 0 _aZA3157
_b.S23 1997
100 2 _aSt. Clair, Guy
_95443
245 1 0 _aTotal quality management in information services /
_cGuy St Clair.
260 _aLondon ;
_aNew Providence, N.J. :
_bBowker-Saur,
_cc1997.
300 _aix, 261 p. :
_bill. ;
_c24 cm.
440 0 _aInformation services management
_95444
500 _aIncludes bibliographical references (p. [231]-239) and index.
650 0 _aInformation services
_xManagement.
_95445
650 0 _aTotal quality management.
_91154
942 _2lcc
_n0
_cBK
999 _c1977
_d1977