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008 090202s1995 enk | 000 0 eng d
020 _a0749415649
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_bshakra
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_dVLOAD
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050 _aHQ796
_b.R439 1996
100 1 _aRedman, Warren.
_938319
245 1 0 _aCounselling Your Staff /
_cWarren Redman
260 _aLondon :
_bKogan Page,
_c1995
300 _a112 p. ;
_c22 cm
490 0 _aKogan Page better management skills
505 _aWhy counselling has become an important management task; what counselling is; the skills of counselling; a structure for listening; asking questions; signals and messages; a typical structure for a counselling interview; who should be the counsellor?; training for the counsellor; supervision and support; counselling issues and situations; the values of counselling; setting up a counselling programme; open for business; evaluating the counselling programme.
520 _aProvides the busy manager with an explanation of the skills involved in the staff counselling process. The text features examples and illustrations of counselling issues, and addresses common questions asked by new managers.
650 0 0 _aPersonnel management
_9712
650 0 0 _aCounseling
_938320
942 _2lcc
_n0
_cBK
999 _c17101
_d17101