000 01603cam a2200289 a 4500
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005 20250102222551.0
008 130624s2011 maua |b 001 0 eng
010 _a2009-039241
015 _aGBA650620
_2bnb
016 7 _a013479920
_2Uk
020 _a9780131197565 (alk. paper)
020 _a0131197568 (alk. paper)
039 9 _a201402040235
_bVLOAD
_y201306241053
_zmalmash
050 0 0 _aHD62.15
_b.A3953 2011
082 0 0 _a658.4/013
_222
100 1 _aAikens, C. Harold.
_94563
245 1 0 _aQuality inspired management :
_bthe key to sustainability /
_cC. Harold Aikens.
260 _aBoston :
_bPrentice Hall,
_cc2011.
300 _axxiii, 623 p. :
_bill. ;
_c29 cm.
504 _aIncludes bibliographical references and index.
505 0 _a1. Quality Overview -- 2. Quality as a Strategic Imperative in the Information Age -- 3. People - the Most Valuable Asset -- 4. Specifications and Production Implications -- 5. Quality of Design -- 6. System Maintenance and Reliability -- 7. Understanding Process Behavior - Problem-Solving Toolkit -- 8. Statistical Process Control by Variables -- 9. Issues Relevant to Statistical Process Control by Variables -- 10. Statistical Process Control by Attributes -- 11. Process Improvement in lean Production Environments -- 12. Control of Process in Service industries -- 13. Using ANOVA and DOE to Determine What Makes a Process Tick -- 14. Continuous Improvement: Pursuit of Six Sigma Quality.
650 0 _aTotal quality management.
_91154
650 0 _aSustainable development.
_94344
942 _2lcc
_n0
_cBK
999 _c1641
_d1641