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| 008 | 170713 2013 xx | 0 eng |ra d | ||
| 020 | _a9781606495803 | ||
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_a202211061501 _bakushoob _c201707161222 _daalzain _y201707131200 _zakushoob |
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_aHD49 _b.C35 2013 |
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_aCapozzi, Louis _935444 |
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_aCrisis management in the age of social media / _cLouis Capozzi and Susan R. Rucci |
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_aNew York : _bBusiness expert press , _c2013 |
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_axi,142p : _bill ; _c24cm |
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_aSocial media. _933662 |
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_aCrisis management. _919969 |
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_aRucci, Susan R. _935445 |
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