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050 _aHD30.2 A38 1997
100 1 _aAlbert, Steven.
_931366
245 1 0 _aManaging Knowledge :
_bExperts, Agencies and Organizations /
_cSteven Albert and Keith Bradley.
260 _aCambridge :
_bCambridge University Press,
_c1997.
300 _axi, 215 p. :
_bill. ;
_c24 cm.
504 _aIncludes bibliographical references (p. 197-208) and index.
505 _aIntroduction: The supply side in context; Part I. Expert Employees and their New Organisation: 1. Trends in the labour market; 2. Adaptations in the labour market and the expert employee; 3. From the firm to the agency; 4. Expert agency employment as a facilitator of intellectual capital; 5. The temporal advantages of agency work for the expert employee; 6. Taking stock; Part II. The Labour Market and the Expert Employee: 7. AT & T's special employment policies for expert employees; 8. An external temporary agency and expert employees; 9. The Hollywood Agency system; 10. The internet as an agent; 11. Labour market segments re-examined; 12. Conclusion; Appendices; Bibliography.
520 _aManaging Knowledge reverses the status quo argument that organisational change is driven by the specific demands of large companies. Instead of viewing firms as the catalysts for gradual change, Albert and Bradley argue that expert professionals have fuelled a break away from the traditional organisational structure to an organisational structure at the heart of which is an agent and/or an agency system. The authors draw our attention to the growing phenomenon of atypical work manifested in workforce flexibility, mobility, the feminisation of professional employment, and technological changes. They focus upon a group of knowledge-based employees - experts - who increasingly have influence over work and wealth creation. Case studies are developed from companies including AT and T, the Hollywood film industry, London accounting firms, and specialised agencies such as Labforce and Knowledge Net.
650 0 _aInformation technology
_xManagement.
_911476
650 0 _aKnowledge acquisition (Expert systems)
_xManagement.
_931367
650 0 _aCommercial agents.
_931368
650 0 _aExpertise.
_931369
650 0 _aSpecialists.
_931370
650 0 _aProfessional employees.
_931371
650 0 _aWomen in the professions.
_931372
700 1 _aBradley, Keith,
_d1944-.
_931373
942 _2lcc
_n0
_cBK
999 _c13469
_d13469