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008 090317s1996 nyua |b 001 0 eng
010 _a95-041429
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020 _a0070435553 (pbk.)
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050 0 0 _aTS156
_b.G7 1996
100 1 _aGrant, Eugene Lodewick,
_db.1897.
_926025
245 1 0 _aStatistical quality control /
_cEugene L. Grant, Richard S. Leavenworth.
250 _a7th ed.
260 _aNew York :
_bMcGraw-Hill Co. Inc.,
_cc1996.
300 _axix, 764 p. :
_bill. ;
_c25 cm. +
_e1 computer disk (3 1/2 in.)
440 0 _aMcGraw-Hill series in industrial engineering and management science
_926026
500 _a"International edition"--T.p. verso.
504 _a"Bibliography:" p. 706-712.
504 _aIncludes bibliographical references and indexes.
505 _aPart 1 Some historical points: the meaning of quality; the guild system and the factory system; the beginnings of scientific management; two major contributors to the science of quality assurance; quality assurance science and World War II; Japan's return as a world class industrial power; three phases of evolution in Japanese management; 1980-1990 - the United States awakens; to give it a name; US awards for quality and productivity improvement; quality system standards and standardization; the Baldridge criteria and ISO9000 requirements; an apology to those not mentioned. Part 2 The US quality management movement of the 1980s: the quality cultural revolution; W. Edwards Deming's 14 points; some of the management contributions of J.M. Juran; names used to describe the quality management movement; total means total; a definition of total quality management; the core elements; putting the pieces together. Part 3 Some basic tools: structured quality problem analysis; the seven basic tools of statistical process control (SPC); process flow charts; cause and effect (CE) diagram. (Part contents).
520 _aA textbook designed for statistical quality control courses taught in departments of industrial engineering, operations research and statistics. The book incorporates key organizational changes in order to reflect recent trends in the field.
538 _aSystem requirements for accompanying computer disc: IBM or compatible PC.
650 0 _aQuality control
_xStatistical methods.
_926027
700 1 _aLeavenworth, Richard S.
_926028
942 _2lcc
_n0
_cBK
999 _c10852
_d10852