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003			VRT
005			20250102223535.0
008			081221s1999 mau | 000 0 eng d
020			_a0760049904
039		9	_a201402040115 _bVLOAD _c201005301001 _dmalmash _c201005301000 _dmalmash _c200902220823 _dvenkatrajand _y200812211001 _zNoora
050			_aT58.64 _b.F74 1999
100	1		_aFrenzel, Carroll W. _911475
245	1	0	_aManagement of Information Technology / _cCarroll W. Frenzel.
250			_a3rd ed.
260			_aCambridge, Mass ; _aLondon : _bCourse Technology, _cc1999.
300			_axxii, 546 p. ; _c24 cm.
504			_aIncludes bibliographical references.
505			_a$a Part I: Foundations of IT Management 1. Management in the Information Age 2. Information Technology's Strategic Importance 3. Developing the Firm's IT Strategy 4. Information Technology Planning Part II: Technology and Industry Trends 5. Hardware and Software Trends 6. Modern Telecommunications Systems 7. Legislative and Industry Trends Part III: Managing Application Portfolio Resources 8. Application Portfolio Management 9. Managing Application Development 10. Alternatives to Traditional Development 11. Managing Network Applications Part IV: Tactical and Operational Considerations 12. Developing and Managing Customer Expectations 13. Problem, Change, and Recovery Management 14. Managing Operations 15. Network Management Part V: Controlling Information Resources 16. Measuring IT Investments and Returns 17. IT Controls and Asset Protection Part VI: Preparing for IT Advances 18. People, Organizations, and Management Systems 19. The Chief Information Officer's Role.
520			_a$a This text looks at the management and enterprise-wide issues of information technology - from strategic planning and technology assessment to operational activities and controls - from a managerial perspective
650		0	_aInformation technology _xManagement. _911476
942			_2lcc _n0 _cBK
999			_c10535 _d10535