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001			vtls000002958
003			VRT
005			20250102223532.0
008			081214s2005 maua | 001 0 eng
010			_a2004-055181
020			_a0072948248 (alk. paper)
039		9	_a201402040106 _bVLOAD _c201006220941 _dmalmash _c200812141126 _dmusallam _y200812140946 _zalawaid
050	0	0	_aTS155 _b.D249 2005
100	1		_aDavis, Mark M., _d1944- _925342
245	1	0	_aOperations management : _bintegrating manufacturing and services / _cMark M. Davis, Janelle Heineke.
250			_a5th ed.
260			_aBoston : _bMcGraw-Hill, _cc2005.
300			_axxxix, 679 p. : _bill. ; _c29 cm. + _e1 CD-ROM (4 3/4 in.)
440		4	_aThe McGraw-Hill/Irwin series operations and decision sciences _925343
500			_aRev. ed. of: Fundamentals of operations management / Mark M. Davis, Nicholas J. Aquilano, Richard B. Chase. c2003.
505			_aPart I: OPERATIONS MANAGEMENT IN TODAY'S BUSINESS ENVIRONMENT Chapter 1: Introduction to Operations Management Chapter 2: Operations Strategy: Identifying Core Competencies Supplement 2: Financial Analysis in Operations Management Chapter 3: The Role of Information Technology Chapter 4: Supply Chain Management: Integrating Across Organizations Chapter 5: Integrating Manufacturing and Services Part II: PROCESS DECISIONS Chapter 6: New Product and Service Development, and Process Selection Chapter 7: Project Management Chapter 8: Process Measurement and Analysis Supplement 8: Job Design and Work Performance Measurement Chapter 9: Quality Management Supplement 9: Quality Control Tools for Improving Processes Chapter 10: Lean Operations Part III: FACILITY DECISIONS Chapter 11: Facility Location and Capacity Planning Chapter 12: Facility LayoutsSupplement 12: Forecasting Part IV: AGGEGRATE PLANNING AND INVENTORY DECISIONS Chapter 13: Aggregate Planning Chapter 14: Inventory Systems for Independent Demand Part V. DAILY OPERATIONAL DECISIONS Chapter 15: Inventory Systems for Dependent Demand Chapter 16: Waiting Line Management Supplement 16: Waiting Line Theory Chapter 17: Scheduling
520			_aPreviously known as Fundamentals of Operations Management, Operations Management: Integrating Manufacturing and Services (with Student CD and PowerWeb) 5/e offers a broad and relatively non-quantitative overview of the field of operations management and provides a big picture perspective that should appeal to a variety of business majors-not just those students majoring in operations management. Reflecting the background of its authors, Operations Management: Integrating Manufacturing and Services has arguably the strongest coverage of services of any introductory book on the market. Its treatment of both manufacturing and services, as its new title suggests, is again more fully integrated than other competing textbooks.
650		0	_aProduction management. _91155
700	1		_aHeineke, Janelle N. _925344
700	1		_aDavis, Mark M., _925345
942			_2lcc _n0 _cBK
999			_c10486 _d10486