Includes bibliographical references and index.

Intruduction: A New stndard for 21 st-Century Leaders. Chapter 2: What is Six Sigma leadership. chapter 2:change and constancy. chapter3: certainity and doubts. chapter4 : speeds and deliberateness. chapter 5: Teamwork and indebendance. chapter 6: now, tomorrow, and next year. chapter 7; customer first ... and last.chapter 8:selling people, telling people. chapter9: bringing six sigma leadership to life. Afterword: Life under six sigma leadership.

This book covers the same principles that create process excellence now applied to management success. World-renowned Six Sigma authority and bestselling author Peter Pande explains how you can apply the principles of Six Sigma to raise the quality of your leadership abilities. Pande reveals the critical skills you can easily adopt to improve how you execute everyday responsibilities and follow in the footsteps of business greats like Jim McNerny, Larry Bossidy, and Jack Welch.