Introduction The Purpose and Products of Research Overview of the Research Process Internet Research Participants and Research Ethics Reviewing the Literature Surveys Design and Creation Experiments Case Studies Action Research Ethnography Interviews Observations Questionnaires Documents Quantitative Data Analysis Qualitative Data Analysis Philosophical Paradigms Positivism Alternative Philosophical Paradigms Presentation of the Research Final Words

With everything readers need to know about how to execute their research project, this book is written specifically for information systems (IS) and computing students. It introduces key quantitative and qualitative research methods, makes sense of underlying philosophies, and helps readers navigate and assess existing academic papers. Special features support students as they bridge the gap between theory and practice. These include: - research examples from the IS and computing disciplines; - suggestions on how to build internet research into each method mentioned; - an explanation of how knowledge is created, drawing an analogy between this and the creation of software systems Throughout, readers are supported by pedagogical features such as learning objectives, explanations, discussion questions, evaluation guides and further reading.