PART I. BUSINESS, SOCIETY, AND STAKEHOLDERS. 1. The Businessand Society Relationship. 2. Corporate Citizenship: Social Responsibility, Responsiveness, and Performance. 3. The Stakeholder Approach to Business, Society andEthics. PART II. STRATEGIC MANAGEMENT FOR CORPORATE STAKEHOLDER PERFORMANCE. 4. Strategic Management and Corporate Public Affairs. 5. Issues Management and Crisis Management. PART III. BUSINESS ETHICS ANDMANAGEMENT. 6. Business Ethics Fundamentals. 7. Personal and Organizational Ethics. 8. Business Ethics and Technology. 9. Ethical Issues in the Global Arena. PART IV. EXTERNAL STAKEHOLDER ISSUES. 10. Business, Government, and Regulation. 11. Business's Influence on Government and Public Policy. 12. Consumer Stakeholders: Information Issues and Responses. 13. Consumer Stakeholders: Product and Service Issues. 14. The Natural Environment as Stakeholder. 15. Business and Community Stakeholders. PART V. INTERNAL STAKEHOLDER ISSUES. 16. Employee Stakeholdersand Workplace Issues. 17. Employee Stakeholders: Privacy, Safety,and Health. 18. Employment Discrimination and Affirmative Action. 19. Owner Stakeholders and Corporate Governance. Case AnalysisGuidelines. Cases 1-42. CNN Video Appendix. Online Resourcesand Tools. Name Index. Subject Index.

Business and Society employs a stakeholder management framework. This framework emphasizes a business' social, legal, political, and ethical responsibilities to both external and internal groups that have a stake, or interest, in that business. It is a fundamental goal of the course that students really get that responsible business decision makers strive to balance and protect the interests of various stakeholders - investors, employees, community, environment, etc. An emphasis is also placed on the fact that one needs to understand that business situations will continually arise that will truly test ones values and ethics. Business and Society not only exposes students to diverse and important stakeholder and ethical frameworks for considering and protecting stakeholder interests, through its use of cases and other real-world applications, this text enhances the precision with which students think about and practice ethical decision making.Opportunities to apply stakeholder and ethical systems to specific business problems abound, and questions are provided with all cases and applications to focus student reasoning, ensuring excellent preparation for class discussions.