TY  - BOOK
AU  - Crandall,William
AU  - Parnell,John A.
AU  - Spillan,John E.
TI  - Crisis management in the new strategy landscape
SN  - 9781412954136 (pbk. : acidfree paper)
AV  - HD49 .C73 2009
PY  - 2009///
CY  - Los Angeles
PB  - Sage
KW  - Crisis management
N1  - Includes bibliographical references and index; A framework for crisis management -- The crisis management landscape -- Sources of organizational crises -- Strategic planning and assessing crisis vulnerability -- Forming the crisis management team and plan -- Organizational strategy and crises -- Crisis management : taking action when disaster hits -- Crisis communication -- The importance of organizational learning -- The underlying role of ethics in crisis management -- Chaos theory : an alternative paradigm in the study of organizational crises -- Emerging trends in crisis management
ER  -