TY - BOOK AU - Zaccarelli,Herman E TI - Improving Employee Performance: Effevtive training Strategies and Techniques SN - 0749406100 AV - HF5549.5 Z334 1988 PY - 1988/// CY - California PB - Kogan Page، KW - Employee Performance N1 - $a Reasons why it is important to train managers; employees benefit from training; the four steps of training; define how the job should be done; plan the training; present the training; training evaluations; resources; additional Help N2 - $a Designed to lead business personnel through the planning and presentation stages of any training programme, this guide provides advice on the use of visual aids, the training resources available, the personal qualities necessary in trainers and ways to make a course both entertaining and rewarding ER -