TY  - BOOK
AU  - Oliu,Walter E.
AU  - Brusaw,Charles T.
AU  - Alred,Gerald J.
TI  - Writing that works: effective communication in business 
SN  - 0312048297 (pbk.)
AV  - HF5721 .O53 1992
U1  - 808/.06665 20
PY  - 1992///
CY  - New York
PB  - St. Martin's Press
KW  - Commercial correspondence
KW  - Business writing
KW  - Business communication
N1  - Includes index
ER  -