TY  - BOOK
AU  - Swanson,Richard A.
TI  - Analysis for improving performance: tools for diagnosing organizations and documenting workplace expertise 
SN  - 1576753417 (pbk.)
AV  - HF5549.5.P35 S88 2007
PY  - 2007///
CY  - San Francisco
PB  - Berrett-Koehler Publishers
KW  - Performance standards
KW  - Task analysis
N1  - Includes bibliographical references (p. 295-303) and index
N2  - This revised and expanded version of Analyses for Improving Performance provides the tools for doing the crucial - yet often overlooked - upfront analyses essential to the success of any performance improvement effort. Human resource development expert Richard A Swanson's step-by-step method allows program developers and managers to: asses an organizations' real business needs and the status of its supporting systems; analyze necessary worker skills, knowledge, and attitudes; specify performance requirements and evaluation standards; and, produce a viable and comprehensive performance improvement design
ER  -