TY - BOOK AU - Clair,Guy TI - Power and influence: EnhancingInformation Services within the Organization SN - 1857390989 AV - Z674.5 .C54 1994 PY - 1994/// CY - London PB - Bowker KW - Information services -- KW - United States -- KW - Management N1 - Includes bibliographical references & Index ER -