Terninko, John. <br/><br/>
Step-by-step QFD :  customer-driven product design / 
 Step-by-step quality function deployment  Customer-driven product design 
John Terninko. 
 - 2nd ed. 
 - Boca Raton, Fla. :  St. Lucie Press,  c1997. 
 - vii, 224 p. :  ill. ;  22 x 28 cm. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>1574441108 
<br/><br/><label>LCCN: </label>97-203578 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Quality function deployment.<br/>New products.<br/>Quality of products.<br/>Production management.
<br/><br/><label>LC Class. No.: </label>TS156  / .T473 1997