TY - BOOK AU - WHETTEN,DAVID A. TI - DEVELOPING MANAGEMENT SKILLS SN - 0321013085 AV - HD304 W46 1998. PY - 1998/// CY - MENLO PARK. PB - Addison-Wesley. KW - management study and teaching KW - management problems,exercises N1 - includes ,index; . PERSONAL SKILLS. 1. Developing Self-Awareness. 2. Managing Stress. 3. Solving Problems Creatively. III. INTERPERSONAL SKILLS. 4. Communicating Supportively. 5. Gaining Power and Influence. 6. Motivating Others. 7. Managing Conflict. III. GROUP SKILLS. 8. Empowering and Delegating. 9. Building Effective Teams. IV. SPECIFIC COMMUNICATION SKILLS. Supplement A: Making Oral and Written Presentations. Supplement B: Conducting Interviews N2 - Whetten and Cameron take a skills based approach to management using a five-step model. The book contains interactive exercises and examples and modern technology ER -