TY  - BOOK
AU  - Guirdham,Maureen
TI  - Interpersonal Skills at Work
SN  - 0131495356 (pbk.)
AV  - HD58.7 .G84 1996
PY  - 1996///
CY  - London, New York
PB  - Prentice Hall
KW  - Psychology, Industrial
KW  - Interpersonal relations
KW  - Organizational behavior
KW  - Interpersonal Relations
N1  - Includes bibliographical references (p. 599-603) and index; *Work and Interpersonal Skills *People at Work *Working through organisations *Personal Development *Understanding Others *Impression Management *Communicating *Persuading *Using Power *Working in Relationships and Groups I *Working in Relationships and Groups II *Leadership *Interaction and Planning
N2  - Covering all aspects of dealing with people face to face, this text demonstrates how basic skills can be applied to work activities and situations. It provides extensive coverage of relevant theory and research, and addresses topics such as discrimination, harassment and cultural variations
ER  -