How to be a Better-- Negotiator /
John Mattock & Jöns Ehrenborg ; illustrations: Ingrid Hoffsten.
- London : Kogan Page, 1996.
- 160 p. : ill. ; 22 cm.
At foot of title: The Industrial Society.
Includes index.
Ritual; planning; handling the process; talking and listening; emotion; creativity; raising the game; timetabling; relationships; people; movement; target; truth; language.
This title offers advice on seeing through the process of negotiation, whether individually or as part of a team.