TY  - BOOK
AU  - Mullick,N.H.
TI  - Customer Relationship management
SN  - 9780199456758
AV  - HF5415.5 .M86   2016
PY  - 2016///
CY  - New Delhi
PB  - Oxford University Press
KW  - Customer relations
KW  - --Management
N1  - Includes index
ER  -