TY  - BOOK
AU  - Johnson,Clive
AU  - Keddy,Jackie
TI  - Managing conflict at work: understanding and resolving conflict for productive working relationships 
SN  - 9780749459529
AV  - HD42 .J643 2010
U1  - 658.4/053 22
PY  - 2010///
CY  - London, Philadelphia
PB  - Kogan Page
KW  - Conflict management
KW  - Interpersonal communication
KW  - Interpersonal relations
KW  - Case studies
N1  - Includes bibliographical references and index
UR  - http://www.loc.gov/catdir/enhancements/fy1107/2010014011-t.html
UR  - http://www.loc.gov/catdir/enhancements/fy1107/2010014011-d.html
UR  - http://www.loc.gov/catdir/enhancements/fy1107/2010014011-b.html
ER  -