Johnson, Clive, 1962-

Managing conflict at work : understanding and resolving conflict for productive working relationships / Clive Johnson & Jackie Keddy. - London ; Philadelphia : Kogan Page, c2010. - vi, 260 p. : ill. ; 25 cm.

Includes bibliographical references and index.

9780749459529 0749459522 9780749459536 (ebook) 0749459530 (ebook)

2010-014011


Conflict management.
Interpersonal communication.
Interpersonal relations.
Conflict management--Case studies.

HD42 / .J643 2010

658.4/053