TY  - BOOK
AU  - Schnurr,Stephanie
TI  - Exploring professional communication: language in action 
SN  - 9780415584814
AV  - P94.7 .S36 2013
PY  - 2013///
CY  - Milton Park, Abingdon, Oxon, New York
PB  - Routledge
KW  - Interpersonal communication
KW  - Oral Communication
KW  - Business communication
KW  - Communication in organizations
N1  - Includes bibliographical references and index
ER  -