Customer Care I / PriceWaterHouseCoopers - New Delhi. : Tata McGraw-Hill Publishing Company Limited, c2000. - 145 p.: ill.; 25 cm. - Tata McGraw-Hill Lifetime Learning; .

0070402205


Customer Service--Training Guide for Customer Service Staff
Customer services -- Management
Customer services -- Marketing

HD9980.5 / .P753 2000