Griffiths, David N., 1935-
Management in a Quality Environment /
David N. Griffiths.
- Milwaukee, WI : ASQC Quality Press, c1994.
- xvii, 193 p. : ill. ; 23 cm.
Includes bibliographical references (p. 187-188) and index.
0873892224 (alk. paper)
94-003470
Total quality management.
Leadership.
Customer services.
HD62.15 / .G75 1994
658.5/62