TY  - BOOK
AU  - Baguley,Phil
TI  - Improving Organizational Performance: : A Handbook for Managers 
SN  - 0077090063
AV  - HD58.9 .B34 1994
PY  - 1994///
CY  - London
PB  - McGraw-Hill
KW  - Organizational effectiveness
KW  - Performance
KW  - Management
N1  - Includes index; What is performance and why do we want to improve it?; directions, goals and targets; the conversion process; quality and performance improvement; process and place; making it happen; managing change; communication; teams; problem-solving; analytical techniques; project management
N2  - Aims to answer the needs of managers in the increasing drive to improve effectiveness and efficiency of their business units. The text focuses on performance improvement, how to start and maintain it
ER  -