TY  - BOOK
AU  - Warner,Tony
TI  - Communication skills for information systems
SN  - 0273609106
AV  - HF5718 .W378 1996
PY  - 1996///
CY  - London
PB  - Pitman
KW  - Interpersonal communication
KW  - Business communication
KW  - Business
KW  - Data processing
KW  - Information storage and retrieval systems
KW  - Communication in organizations
N1  - 1. Communications 2. Groups and their effectiveness 3. Assertion and negotiation 4. Oral presentations 5. Writing reports 6. Interviewing 7. User documentation 8. Training users
N2  - People-to-people communication skills are as important in the world of computer systems as technical skills and business knowledge. This text amply covers all the important aspects of people-to-people communication which may be required at any time in information systems, systems analysis and business computing. It offers a practical approach to how to communicate with clients, customers, suppliers, peers and managers and, in general, an overview of the communi-cation demands of business. This is a book aimed at anyone who has to deal with information systems as part of their everyday routine. It is clear and easy to understand and is perfect for the non-specialist
ER  -