TY  - BOOK
AU  - Bennie,Michael
TI  - Mastering Business English: How to Improve Your Business Communication Skills 
SN  - 1857033760
AV  - PE1115 .B466 1998
PY  - 1998///
CY  - Plymouth
PB  - How To Books
KW  - Business communication
KW  - English language
KW  - Business English
N1  - Edition statement from title verso. Title reads incorrectly "3rd edition"; Communicating in business; effective planning; laying out documents; writing sentences and paragraphs; achieving good business style; techniques for different occasions; improving your grammar; punctuating correctly; spelling and vocabulary
N2  - Whether selling, answering a complaint or persuading colleagues, the way you express yourself is as important as what you say. This book contains examples, checklists and questionnaires to help the reader with producing business documents, style and techniques, punctuation, grammar and spelling
ER  -