TY  - BOOK
AU  - Kimball,Cheryl
AU  - Van Gelder,Joni
TI  - Ultimate book of business letters: customize your letters, memos, e-mails and presentations with the enclosed CD-ROM 
SN  - 9781932531763
AV  - HF5721 .K54 2007
PY  - 2007///
CY  - Irvine, CA
PB  - Entrepreneur Press
KW  - Commercial correspondence
KW  - Form letters
N1  - Basics of business communication and protocal -- Introduction -- Business letter style -- Business letter basics -- Fax basics -- Memo basics -- Email basics -- Letters for startup -- Letters seeking information for a business plan -- Letters seeking information for a marketing plan -- Letters seeking financing -- Letters for operation -- Sales letters -- Customer service letters -- B-to-B purchasing letters -- Personnel letters -- Public relations letters and press releases -- Letters to government and regulatory agencies -- Social protocol -- International letters -- Appendix: Proofreading practice
N2  - This guide is from the experts at Entrepreneur magazine. This complete guide to communication helps you develop a writing style appropriate for your business environment and discloses the secrets of clear and convincing writing. It includes 350 sample documents in a variety of categories and 1,001 customizable communication templates on the CD-ROM
ER  -